Refund Policy

RCQ Books has established a comprehensive refund policy governing product acquisitions, and we strongly encourage consumers to thoroughly review it prior to making a purchase.

 

All transactions involving the procurement of product content are conducted through reputable payment gateways such as Affirm or Stripe, both of which implement SSL encryption. This sophisticated security measure guarantees a safe and protected environment for utilizing a diverse range of credit and debit cards from various countries. It is imperative to note that your sensitive details are not stored during the entirety of this process, ensuring an additional layer of security.

 

As part of our dedication to delivering exceptional service, we take pride in promptly dispatching physical books to our esteemed patrons. Consequently, we maintain a stringent policy of not offering refunds for such transactions. Once a payment has been completed, it is considered final, and no further refund requests will be processed. In accordance with this policy, we regret to inform you that returns are not entertained at RCQ Books. We appreciate your understanding and cooperation in this matter, as it enables us to persistently provide you with high-quality products and services. Should you have any further inquiries or require additional clarification regarding our refund policy, please do not hesitate to reach out to our dedicated customer support team.

 

In summary, we uphold a strict policy of no refunds. All payments are final. Once a payment is made, we will not process any refunds. Additionally, returns are not accepted at our bookstore.

 

If you have not received your book, kindly direct your inquiry via email to the store at info@rcqbooks.com.

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